Key leadership traits often include words like accountability, persistence, and agility. However, one of the most overlooked and underutilized characteristics is gratitude. Research has proven that people who are grateful not only seek out more success, they draw more success to their lives. Gratitude can foster a bond, promote loyalty, and encourage mutual support.
There are two very specific questions every organization must ask. Who are our customers and what is our core competency?
Many organizations believe that changing their organizational structure to better align with their mission will increase performance. However, focusing on the decision-making process has more impact on performance than organizational structure. So take a hard look at who in your organization makes what decisions and try to optimize the process.
This is a time honored chestnut, but remains as true as ever. How many businesses fail to understand what their customers’ lives are really like? What are their pain points? What keeps them awake at night? Answer these questions and you’ll discover what customers are really looking for in your product or service.
When it comes to innovation, people often think of new inventions and modern technology. However, some of the most innovative ideas include processes and improved methods. It’s important to encourage your team to discover alternative ways to complete projects that may be more efficient and less time consuming, saving your clients time and money. Don’t let team members get stuck in a rut of performing projects a specific way because that’s how it has always been done. Help your team stretch their minds and explore alternative ideas.
Never allow a person to tell you no who doesn't have the power to say yes. Who in your organization has the power to say “Yes”? It’s the best way to identify the true decision maker. Almost anyone in an organization can say “No,” but the person with real power can say yes.
If your employees haven’t established work goals, what are they working towards? Employees who have set work goals are not only more motivated at their jobs, but they are also more engaged as they have a clear direction as to how they fit into the bigger picture of your organization.
It only takes three words to build a successful company: Aspiration, Inspiration and Perspiration. First you need a vision (aspiration) so others can follow, next you need to inspire them, and finally you need to work hard (Perspiration). It may not always be easy, but it will be well worth it when your company starts to grow.
If you want to maximize the full potential of your employees, they must be motivated to take on bigger projects, even if it means encouraging them to bite more than they think they can chew. This will not only benefit your business, but it will also aid ambitious employees who are eager to further their careers.
Have you ever had to overcome a disappointment? Like losing a bid? What were your takeaways or lessons learned to ensure that those same factors were not repeated in future efforts? What where your tools used to overcome obstacles? It’s not just about learning from your mistakes, but being willing to lose graciously, without complaining. If you make a good impression with the client, maybe the next time a contract comes around, they’ll think of your first.