SAMS CORE: How We Approach Client Success

Since 2008 when we were founded, and since entering the SBA’s 8(a) Business Development program in 2010, Strategy Management Services Inc. (SAMS) has come a long way. With guidance from industry insiders like our founder Staci Redmon, SAMS has deftly navigated the competitive federal marketplace, winning clients like the Department of Defense (DoD), U.S. Navy and General Services Administration (GSA).

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Redmon’s Rule #139 – Focus on Solutions

Making excuses benefits no one. Neither does dwelling on past mistakes, passing blame, and wasting precious time by focusing on a problem. Transform your mistakes into a learning process so you can prevent them from recurring. Simply accept responsibility, provide solutions, and redirect the business towards achieving its overall goals.

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Redmon’s Rule #138 – Celebrate the Everyday Leaders

A leader has become something that we strive to be instead of accepting that we already are. We celebrate accomplishments that few people can achieve, rather than celebrating the everyday actions that positively influence the lives of others.

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Redmon's Rule #137 - Reduce the Distance of Remote Teams

Remote teams require emotionally intelligent, agile leaders who understand the impact of both physical and psychological distance. Distributed employees are faced with communication challenges unfamiliar - and quickly forgotten - by their local counterparts.

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Redmon's Rule #135 - Walk Around

Management by Walking Around (MBWA) has been practiced for centuries - and for a good reason. It works!

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Redmon's Rule #133 - Lead with Intent

For good or for bad, culture is nothing more than the behavior of its leaders.

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Redmon's Rule #132 - Identify Hidden Leaders

The Dunning-Kruger effect argues that the most competent people are often the most insecure. People who question their abilities are often great leaders because they are humble enough to know there is always more to learn.

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Redmon's Rule #131 - Perception is Key to Communication

Alleviate mixed messages by combating two common challenges, selective perception and closure.

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Redmon's Rule #130 - Fail Early and Often

At some point in your journey, you’re going to feel stuck. Situations will arise that leave you feeling confined. You might even think you’ve already failed. When this happens, remember that there is no one best solution. And if you want to solve a problem, you have to find it first.

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Redmon's Rule #129 - Know the Benefits of Buying Local

Sourcing locally can provide huge benefits for your business and your bottom line.

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