The Roles and Responsibilities of a Facilities Manager

From storage areas to physical office spaces, a business needs to rely upon everything being in operating order to run smoothly. A facilities manager is the individual charged with taking care of the day-to-day maintenance, upgrades, and management of these systems. Facilities operations managers may run one or many locations, and they are generally responsible for ensuring everything to do with the physical infrastructure of the business.

The Major Responsibilities of a Facility Manager

  • Ensuring that the facility is operating as it should on a daily basis. Facility managers will need to complete daily inspections and communicate directly with decision-makers to ensure that the business is running smoothly every day. For this reason, facility managers are generally highly visible and are frequently completing inspections.
  • Dealing with emergency issues that arise. Facility managers will generally be involved in anything that breaches the safety, security, or usability of their facilities. Facility managers will often have contingency plans regarding what needs to be done in the event that certain situations occur, such as equipment breaking down unexpectedly.
  • Formulating plans for the future. In addition to ensuring that the facility is currently adequate, facility managers also need to make sure that the facility will continue to be so. Facility managers will need to project future requirements regarding the company, and will need to work closely with decision-makers to determine the best upgrade paths for equipment and infrastructure.
  • Creating plans for replacements and repairs. Management and maintenance go hand-in-hand. Facilities managers will also need to plan ahead for any necessary replacements and repairs, scheduling necessary maintenance and management tasks during the times that are least likely to disrupt the business and its employees.
  • Developing and managing vendor contracts. Facilities managers often work very closely with vendors to ensure that the companies are maximizing their resources. Not only do they negotiate these contracts, but they are also in charge of making sure these contracts are fulfilled. Through this, they are able to develop and maintain relationships with the vendors.

The Best Qualities of a Facilities Manager

Not only must facilities managers be highly qualified and knowledgeable, but they also need to be able to interface with and communicate with other individuals very well. Facilities managers will be working with contractors, employees, and higher-level executives, all with the goal of ensuring that the physical operations of the company be maintained. In charge of the day-to-day operations of the business, facilities managers also need to be exceptionally conscientious and diligent. Experience is needed to be able to identify potential issues before they occur and to resolve issues as quickly as possible. Most facilities managers will be skilled tradesmen, and will have an expert knowledge of mechanical, electrical, and plumbing skills.

Not every business has or wants a dedicated facilities manager. Luckily, there is always the option to outsource. Strategy and Management Services, Inc offers comprehensive facility management services, starting with consultations regarding your existing facility and your future needs. Contact SAMS today to find out more about fine-tuning and managing your physical operations, without having to invest in in-house facility management personnel.

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