Rule #68 - Owning your Mistakes

It’s second nature to pass the blame when a problem arises. Generally business decisions are made collaboratively, so if something goes wrong it may not necessarily be one individual’s error. However, as a manager or as an entry level employee striving to climb the ladder, it is essential that you accept responsibility and take the blame, regardless of whether or not it truly was your fault. As a leader, owning up to company mistakes will cause you to be more respected and approachable. It will also trigger a contagious response of all employees admitting their own mistakes. If responsibilities are shirked, then corrective actions may be delayed or avoided, inhibiting learning.

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Skills to Succeed in Facility Management

Whether you're a newly hired facility manager or simply looking to brush up upon your skills, the art of facility management can be deceptively fast-paced and difficult to master. Facility management encompasses everything about the physical assets of an organization, requiring superb resource management and interpersonal skills.

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Strategy and Management Services Inc. (SAMS) Wins GovStar Award

SPRINGFIELD, VA, Nov. 28, 2016 – Strategy and Management Services, Inc. (SAMS) won the SmartCEO’s Washington GovStar Award in the Industry Star category for small businesses. The Industry Star Award honors a government contractor for technological innovation, veteran support, workplace environment, growth, and the impact on the industry and marketplace as a whole. The program recognizes the commendable attributes of Greater Washington companies striving for excellence in this complex and competitive sector.

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Rule #67 - Your #1 Asset

Your top asset in your company isn’t your money- it’s your employees. Your team determines how successful your company will become, and therefore the amount of revenue your company accrues each year. With this in mind, it’s pivotal that as an employer, you hire employees based on culture fit within your business in order to leverage your asset. It’s also essential that you work to retain your workers by differentiating your business model and corporate culture from competitors, providing mentoring or additional training for your employees, and establishing a beneficial manager-employee relationship.

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Project Management vs. Program Management

Comparing program management and project management is similar to comparing the forest to the trees that comprise it. Program management encompasses multiple projects, whereas project management drills down to the smallest details of a specific initiative. In smaller businesses, program management and project management may be effectively indistinguishable. In larger organizations, they can be vastly different from one another. Either way, understanding the distinction between the two is important for a growing business.

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Staci L. Redmon Awarded Silver Stevie® Award

SPRINGFIELD, VA, Nov. 22, 2016 – Staci L. Redmon, President and CEO of Strategy and Management Services, Inc. (SAMS), has been awarded a Silver Stevie® Award for the Female Entrepreneur of the Year in the Business Services with 11 to 2,500 employees category. She was presented the esteemed award at the 13th annual Stevie Awards for Women in Business ceremony in which over 1,400 entrants in 22 countries applied.

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Rule #66- Support Veteran Businesses

On Veterans Day each year, American’s proudly celebrate our heroes. However, a beneficial and economical way to give back all year long would be to support veteran owned businesses. According to the Bureau of Labor Statistics, in 2015, veterans under 24 faced a 13% unemployment rate and veterans aged 25-34 had an unemployment rate of 6.9%. These statistics are alarmingly higher than their non-veteran counterparts. In addition, veterans also have a higher homelessness rate. Whether through your company or as an individual, fulfill your patriotic responsibility and support veteran owned businesses. This will not only benefit veterans, but also your local economy.

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Importance of Mailroom and Courier Services

Mailroom and courier services are an often forgotten but absolutely vital part of a company's operations. If the mailroom of a company is failing to complete its duties, other areas of the business can grind to a halt. Mailroom and courier services are designed to ensure that documents are transferred appropriately and quickly, and that nothing is ever lost.

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Rule #65 - Welcoming Change

Rule #65 - Welcoming Change
Change- it’s a word that causes your employees to cringe. Organizational changes are often met with considerable resistance. However, change is a necessity in order to keep a healthy company from reaching the decline phase after a business has reached its proverbial peak. If your company’s services and products are not constantly better, faster or more innovative, your business will be stuck cutting costs for the rest of its existence. It’s imperative that your team continually brain storms different organizational changes that will make your business stand out from your competitors. Resisting change may be a natural response, but organizational change should not only be accepted, but sought out with open arms.Redmons-Rules-300x188

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Business Process Assessment - Improving Productivity and Functionality

Business processes make up the core of an organization's day-to-day operations. By improving the productivity and functionality of business processes, operations can be streamlined at all levels and overhead can be substantially reduced. All businesses have pockets of inefficiency throughout their current systems. A business process assessment is designed to both reveal and mitigate these inefficiencies.

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The Roles and Responsibilities of a Facilities Manager

From storage areas to physical office spaces, a business needs to rely upon everything being in operating order to run smoothly. A facilities manager is the individual charged with taking care of the day-to-day maintenance, upgrades, and management of these systems. Facilities operations managers may run one or many locations, and they are generally responsible for ensuring everything to do with the physical infrastructure of the business.

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Rule # 64 - Recognizing Achievements

Recognizing your employee’s achievements is pivotal in creating a motivated and satisfied workforce. Although workers may be hired in with the obligation to work hard and improve business, employees internally crave recognition for going above and beyond general work duties. You don’t need to implement extravagant awards; a simple shout-out to your employees or an employee of the month award are all that are necessary. Disregarding any type of employee recognition may discourage your employees from working harder than their job descriptions require and prevent them from continually desiring to achieve more.

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